Outsourcing Summary
Based on AusTender records and public reporting.
Outsourcing Vendors
1
Total Contracts
1
Work Performed In
🇮🇳 India
In Plain English
- Service NSW has 1 outsourcing vendor relationship recorded on AusTender.
- Infosys
- Work performed offshore in 🇮🇳 India.
Based on data from public sources at the dates reported. Figures may not reflect current headcount. See sources below for full attribution.
Consultancy Engagements
| Vendor | Type | Contract Value | Status |
|---|---|---|---|
| Infosys | Managed Services | — | Confirmed |
What Public Sources Say
All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.
News
Service NSW digital transformation contracts“Service NSW has used major IT outsourcing vendors including Infosys for its digital transformation and contact centre operations.”
News
ServiceFirst to shut down, outsourced to Infosys/Unisys - iTnews“NSW government sealed $215M deal with Infosys and Unisys to take over ServiceFirst. 30% of work (~80 jobs) sent offshore. 70:30 onshore/offshore split. 254 staff affected, only 112 opted for redeployment.”
This profile is based on publicly available information at the time of publication. It may not reflect current operations and should not be treated as a complete picture. We publish what we can verify — not everything that exists.
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