Taxpayer Money

Government Outsourcing

Australian federal and state governments spend an estimated $20.8 billion per year on consulting firms. That's approximately $1,224 per taxpayer per year.

Annual spend figure from Consultancy UK. Vendor contract data from AusTender (contracts over $10,000). AusTender values represent contract ceilings and panel maximums, not actual spend.

$1,224

Per Taxpayer / Year

$20.8B

Annual Consulting Spend

31

Departments Tracked

17

Vendors

IT Contract Blowouts

Original budget vs final reported cost for major government IT contracts.

Original budgetCost overrun

Values in $M AUD. Sources: Senate Estimates, Auditor-General reports, public reporting.

ASICfederal

1

Vendor contracts

IBMmanaged services

$9.6M Census 2016 contract. Website crashed on census night.

$10M

8

Vendor contracts

Accenturemanaged services
Deloittemanaged services
PwCmanaged services
EYmanaged services
KPMGmanaged services
Infosysmanaged services
Wipromanaged services
DXC Technologymanaged services

7

Vendor contracts

McKinseymanaged services
2 contracts
Deloittemanaged services
DXC Technologymanaged services
PwCmanaged services
KPMGmanaged services
IBMmanaged services
EYmanaged services

8

Vendor contracts

Scyne Advisorymanaged services
2 contracts
Leidosmanaged services
DXC Technologymanaged services
Deloittemanaged services
KPMGmanaged services
Accenturemanaged services
EYmanaged services
PwCmanaged services

8

Vendor contracts

SercoBPO
Leidosmanaged services

Confirmed: end user computing + ESMC contracts. Part of ~$200M/year combined (iTnews).

$200M
IBMmanaged services
Accenturemanaged services

Confirmed: $100M+ PCEHR infrastructure + $111M data warehousing (iTnews).

$211M
Deloittemanaged services
EYmanaged services
PwCconsulting
DXC Technologymanaged services

Centralised Computing. Started at $738M, ballooned to $2.5B+ through 69 amendments.

$2.5B

8

Vendor contracts

Accenturemanaged services
Deloitteconsulting
Leidosmanaged services
DXC Technologymanaged services
KPMGmanaged services
PwCmanaged services
EYmanaged services
IBMmanaged services
DXC Technologymanaged services
Accenturemanaged services
Deloittemanaged services
PwCmanaged services
EYmanaged services
KPMGmanaged services
McKinseymanaged services
4 contracts
Sercomanaged services
DXC Technologymanaged services
KPMGmanaged services
Deloittemanaged services
EYmanaged services
PwCmanaged services
Accenturemanaged services

8

Vendor contracts

Leidosmanaged services
Accentureconsulting
Sercomanaged services
Infosysmanaged services
77 contracts
IBMmanaged services
KPMGmanaged services
Deloittemanaged services
DXC Technologymanaged services

6

Vendor contracts

Deloittemanaged services
KPMGmanaged services
Scyne Advisorymanaged services
4 contracts
EYmanaged services
Accenturemanaged services
PwCmanaged services
Scyne Advisorymanaged services
1 contracts
Deloitteconsulting
DXC Technologymanaged services
PwCmanaged services
IBMmanaged services
KPMGmanaged services
Accenturemanaged services
EYmanaged services

6

Vendor contracts

DXC Technologymanaged services
KPMGmanaged services
Deloittemanaged services
EYmanaged services
Accenturemanaged services
PwCmanaged services
IBMmanaged services
49 contracts
Accenturemanaged services
Deloittemanaged services
KPMGmanaged services
EYmanaged services
PwCmanaged services
DXC Technologymanaged services

9

Vendor contracts

Amazon Web Servicesmanaged services

$10M+ COVIDSafe app. Detected very few contacts. Widely considered a failure.

$10M
McKinseymanaged services
27 contracts
Accenturemanaged services
IBMmanaged services
EYmanaged services
PwCmanaged services
KPMGmanaged services
Deloittemanaged services
DXC Technologymanaged services

7

Vendor contracts

Scyne Advisorymanaged services
22 contracts
KPMGmanaged services
Deloittemanaged services
EYmanaged services
Wipromanaged services
PwCmanaged services
Accenturemanaged services

Provider Management System (GPMS). Grew from $260M to $592M.

$592M

8

Vendor contracts

Sercomanaged services
IBMmanaged services
EYmanaged services
Accenturemanaged services
Leidosmanaged services
PwCmanaged services
KPMGmanaged services
DXC Technologymanaged services

7

Vendor contracts

DXC Technologymanaged services
92 contracts
IBMmanaged services
Sercomanaged services
Accenturemanaged services
PwCmanaged services
Deloittemanaged services
Wipromanaged services
Accenturemanaged services
Deloittemanaged services
Scyne Advisorymanaged services
2 contracts
EYmanaged services
KPMGmanaged services
IBMmanaged services
PwCmanaged services

7

Vendor contracts

McKinseymanaged services
3 contracts
IBMmanaged services
PwCmanaged services
KPMGmanaged services
EYmanaged services
Accenturemanaged services
Deloittemanaged services

7

Vendor contracts

McKinseymanaged services
2 contracts
IBMmanaged services
PwCmanaged services
KPMGmanaged services
Deloittemanaged services
DXC Technologymanaged services
EYmanaged services

4

Vendor contracts

EYconsulting

$49M in 6 months (2024-25). Labor spending more than Morrison despite pledging cuts.

$49M
Deloitteconsulting

$46M in 6 months (2024-25).

$46M
KPMGconsulting

$10.7M in 6 months (2024-25).

$11M
Scyne Advisoryconsulting

$27M in 6 months. Company created after PwC offloaded its government business post-tax leak scandal.

$27M
Accenturemanaged services

myGov platform development and maintenance.

1

Vendor contracts

Infosysmanaged services

1

Vendor contracts

NTT Datamanaged services

B total Myki lifetime cost

$3.0B
🇮🇳 India

1

Vendor contracts

Infosysmanaged services

8

Vendor contracts

PwCconsulting

PwC produced a PowerPoint presentation that became the agreed deliverable for a million-dollar consulting outlay on Robodebt.

$1M
IBMmanaged services
SercoBPO
DXC Technologymanaged services
Deloittemanaged services
KPMGmanaged services
Infosysmanaged services
EYmanaged services

1

Vendor contracts

DXC Technologymanaged services

$394M desktop outsourcing contract. Some services delivered offshore.

$394M

1

Vendor contracts

HCL Technologiesmanaged services

Confirmed: $34.9M over 5 years for 107 legacy apps (iTnews). Work performed offshore.

$35M

2

Vendor contracts

Wipromanaged services

Confirmed: $158M — 40% increase from original contract (iTnews). App migration delays.

$158M
Datacommanaged services

Confirmed: $119.4M for 5-year network services (iTnews). Replaced DXC.

$119M

Government outsourcing data is compiled from AusTender, public reporting, and parliamentary records. Contract values from AusTender (2007-2025).