Department of Employment and Workplace Relations

Federal GovernmentNot Yet Reviewed
Outsourcing Summary
Based on AusTender records and public reporting.

Outsourcing Vendors

8

Total Contracts

8

Work Performed In

Via outsourcing vendors

In Plain English

  • Department of Employment and Workplace Relations has 8 outsourcing vendor relationships recorded on AusTender.
  • Scyne Advisory — 1 contracts (AusTender 2007-2025).
  • Deloitte — on panel (AusTender 2007-2025).
  • DXC Technology — on panel (AusTender 2007-2025).
  • PwC — on panel (AusTender 2007-2025).
  • IBM — on panel (AusTender 2007-2025).
  • KPMG — on panel (AusTender 2007-2025).
  • Accenture — on panel (AusTender 2007-2025).
  • EY — on panel (AusTender 2007-2025).

Based on data from public sources at the dates reported. Figures may not reflect current headcount. See sources below for full attribution.

The Story

  • December 2024DEWR commissioned Deloitte to conduct an "independent assurance review" of its Targeted Compliance Framework — an automated system that penalised jobseekers who missed welfare obligations. The contract was worth approximately $290,000. [Fortune]
  • July 2025The report was published on the DEWR website. It contained references to non-existent academic research papers and a fabricated quote attributed to a federal court judge. [The Register]
  • October 2025Sydney University researcher Dr Chris Rudge catalogued approximately 20 errors in the report, alerting media and government officials that the report contained "fabricated references." [Above the Law]
  • October 2025Deloitte admitted using Azure OpenAI (GPT-4) in creating the report. They refunded $63,000 of the $290,000 fee. Senator Barbara Pocock demanded a full refund, calling it inappropriate use of AI. [CFO Dive]

All facts sourced from public reporting. No editorial commentary. Click source links to verify.

Consultancy Engagements

VendorTypeContract ValueStatus
Scyne AdvisoryManaged Services1 contractsConfirmed
DeloitteConsultingOn panelConfirmed
DXC TechnologyManaged ServicesOn panelConfirmed
PwCManaged ServicesOn panelConfirmed
IBMManaged ServicesOn panelConfirmed
KPMGManaged ServicesOn panelConfirmed
AccentureManaged ServicesOn panelConfirmed
EYManaged ServicesOn panelConfirmed

What Public Sources Say

All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.

Other
AusTender Contract Data (2007-2025)
All Commonwealth Government contracts over $10,000 published on AusTender since 1 July 2007.
News
Deloitte caught using AI in $290K government report - Fortune
Deloitte charged the Australian government $290,000 for a welfare compliance report that contained AI-generated hallucinations, including references to non-existent academic papers and a fabricated quote from a federal court judge. A Sydney University researcher catalogued 20 errors. Deloitte refunded $63,000. Senator Barbara Pocock demanded a full refund.