Department of Human Services

Federal Government

Former federal social services department (now Services Australia).

Outsourcing Summary
Based on AusTender records and public reporting.

Outsourcing Vendors

7

Total Contracts

98

Work Performed In

Via outsourcing vendors

In Plain English

  • Department of Human Services has 7 outsourcing vendor relationships recorded on AusTender.
  • DXC Technology, 92 contracts (AusTender 2007-2025).
  • IBM, on panel (AusTender 2007-2025).
  • Serco, on panel (AusTender 2007-2025).
  • Accenture, on panel (AusTender 2007-2025).
  • PwC, on panel (AusTender 2007-2025).
  • Deloitte, on panel (AusTender 2007-2025).
  • Wipro, on panel (AusTender 2007-2025).

Based on data from public sources at the dates reported. Figures may not reflect current headcount. See sources below for full attribution.

Consultancy Engagements

VendorTypeContract ValueStatus
DXC TechnologyManaged Services92 contractsConfirmed
IBMManaged ServicesOn panelConfirmed
SercoManaged ServicesOn panelConfirmed
AccentureManaged ServicesOn panelConfirmed
PwCManaged ServicesOn panelConfirmed
DeloitteManaged ServicesOn panelConfirmed
WiproManaged ServicesOn panelConfirmed

What Public Sources Say

All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.

Other
AusTender Contract Data (2007-2025)
All Commonwealth Government contracts over $10,000 published on AusTender since 1 July 2007.

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This list is not complete, and never will be

If a company isn't listed here, that doesn't mean it doesn't offshore. And every number is the lowest we can prove, so the real figures can often be higher.

Read why

This started as an ASX 200 project and mostly still is. It has widened as stories landed from outside that list, so it now also covers employers that aren't ASX-listed, like Canva, Allianz Australia, SS&C and Crown Resorts, along with government departments and agencies. Companies get added when something surfaces about them, not by working through a list in order.

Australian companies are under no obligation to disclose where their work is done, and there is no register of offshored jobs. Everything here comes from something that surfaced publicly: an annual report, a modern slavery statement, a news article, a union statement, a government contract, or a tip from someone who was there.

So an absence usually means nobody has reported on that company and we haven't got to it yet, not that it keeps its work onshore. Some of the biggest offshorers say nothing at all. And because each figure counts only what a source actually stated, the real numbers can often run higher, sometimes much higher.

Every figure links to the source it came from, so you can judge it yourself rather than take our word for it. If you know something that is missing or wrong, tell us. Corrections are published, not quietly buried.

This profile reflects public information at the time of publication and may not match current operations. Is something wrong or missing about Department of Human Services? Submit a correction. We welcome input from companies, employees, and researchers.