Infosys

HBF confirmed it is moving to a "hybrid" model that will see its IT team supported by tech giant Infosys' staff on the east coast and overseas, including India.

188 technology positions impacted in first wave — 26% of Bendigo Bank tech workforce. 155 transferred to Infosys by August 2026, 33 made redundant. 80 of these 188 are in Bendigo HQ city — 8% of the 1,000-person headquarters workforce. Most affected are software engineers, senior software engineers, and engineering managers. FSU disputes the cuts citing inadequate consultation. FSU NS Julia Angrisano: "Bendigo Bank has all but admitted that its so-called productivity program is really a slash-and-burn program."

Bendigo and Adelaide Bank will use Indian giant Infosys for IT services, software engineering and AI tools for the next seven years, and American IT company Genpact for process optimisation for six years. CEO Richard Fennell said the deals will save $65–75M per year by FY2028 — roughly 10% of Bendigo's wages bill. Bendigo already inked a multi-year Google Cloud/AI deal in late 2025. Headcount cuts not yet disclosed; the bank said it wanted to brief staff first. Job cuts will come in technology and business operations.

Bendigo & Adelaide Bank signed a 7-year IT service delivery deal with Infosys and a 6-year professional services / digital transformation deal with Genpact. CEO Richard Fennell said the bank "will lead these changes with care and respect." Previous restructure late 2025 affected 637 technology workers. Workforce changes will impact technology and business operations teams; design and consultation still pending.

Telstra divested a controlling 75% stake in its services arm Versent Group and ceded control of roughly 650 ICT service specialists to Infosys.

Infosys acquires 75% of Versent Group (Telstra subsidiary) for $233.3M; Telstra retains 25% minority. 650 Australian engineers, advisors and strategists move under Infosys operational control. Deal closes H2 FY2026. Combines Versent, Telstra Purple Digital and Epicon capabilities with Infosys Topaz (AI), Cobalt (cloud) and The Missing Link (cybersecurity).

Infosys completed acquisition of Australian award-winning cybersecurity services specialist The Missing Link (announced April 17 2025). Continues pattern of Indian IT majors acquiring Australian services firms.

442 roles will be eliminated and the work outsourced to Indian IT services provider Infosys.

Infosys BPM provides services to Rio Tinto.

NSW government sealed $215M deal with Infosys and Unisys to take over ServiceFirst. 30% of work (~80 jobs) sent offshore. 70:30 onshore/offshore split. 254 staff affected, only 112 opted for redeployment.

Rio Tinto signed a global outsourcing deal with IBM affecting up to 800 back office employees. Deal could span a decade and be worth up to $100 million. Work divided between IBM operations in India, Europe and South America. Rio Tinto also outsourced application development to Infosys, and was looking to farm out considerably more work to Infosys and TCS.

Infosys BPO signed a definitive agreement to acquire Portland Group Pty Ltd, an Australian strategic sourcing and category management services provider with several large ASX 200 organizations as clients.

Infosys BPO announced a five year renewal of its contract with Alcoa Global Business Services (GBS). The partnership started in 2004 and has grown to include services across Finance and Accounting (F&A) and Knowledge Services (KS) processes. "We at Infosys BPO greatly value our long association with Alcoa... The contract renewal for five more years is testimony to our collaborative partnership and delivery excellence." — Ritesh Idnani, COO, Infosys BPO. Infosys BPO delivers from India, Czech Republic, China, Philippines, Poland, Mexico, USA, and Brazil.