Infosys BPO has handled Alcoa's Finance & Accounting and Knowledge Services since 2004 (most recent 5-year renewal in Aug 2011). Alcoa Shared Services Hungary in Székesfehérvár runs internal back-office processes (accounts payable/receivable, procurement, IT, HR) for global operations including the Australian refineries. Specific offshore headcount serving Australia not publicly disclosed.
Financial Context
Market Cap
$22.0B
Revenue
$19.2B
The Story
- OngoingAlcoa Shared Services Hungary Kft. (Székesfehérvár) is Alcoa's internal back-office centre, handling Accounts Payable, Accounts Receivable, Procurement Services, Master Data Management, IT, HR and financial accounting for Alcoa's global operations, including Australian refineries and smelter. [Hungarian corporate registry]
- August 2024Alcoa Corporation completed the acquisition of ASX-listed Alumina Limited, gaining 100% control of the Alcoa World Alumina and Chemicals (AWAC) joint venture. Alcoa now fully owns the WA bauxite mines, Pinjarra and Wagerup alumina refineries, and the 55% stake in the Portland aluminium smelter (Vic). Alcoa CHESS Depositary Interests trade on ASX as AAI. [Alcoa 2024 Modern Slavery Statement]
- 2024Alcoa's 2024 Modern Slavery Statement discloses ~13,900 direct employees across 17 countries and 10,000+ suppliers across 85 countries (US$11.77B spend). Office settings outside the US include Australia, Canada, Hungary, Italy, Netherlands, Norway, Spain and the United Kingdom. India and Vietnam appear on Alcoa's supplier risk map. [Alcoa 2024 Modern Slavery Statement]
- August 2011Infosys BPO renewed a 5-year contract with Alcoa Global Business Services covering Finance & Accounting (F&A) and Knowledge Services. The Infosys partnership started in 2004. Ritesh Idnani, then-COO of Infosys BPO: "We at Infosys BPO greatly value our long association with Alcoa... The contract renewal for five more years is testimony to our collaborative partnership and delivery excellence." Infosys BPO delivers from India, Czech Republic, China, Philippines, Poland, Mexico, USA and Brazil. [Infosys BPM press release]
All facts sourced from public reporting. No editorial commentary. Click source links to verify.
Consultancy Engagements
| Vendor | Type | Contract Value | Status |
|---|---|---|---|
| Infosys | BPO | — Finance & Accounting and Knowledge Services BPO. Partnership started 2004; 5-year renewal announced Aug 2011 for Alcoa Global Business Services. Delivered from Infosys BPO global delivery centres (India, Czech Republic, China, Philippines, Poland, Mexico, USA, Brazil). | Confirmed |
| Alcoa Shared Services Hungary | BPO | — Internal shared services centre in Székesfehérvár, Hungary. Handles Accounts Payable, Accounts Receivable, Procurement Services, Master Data Management, IT, HR, financial accounting and bookkeeping for Alcoa global operations including Australia. | Confirmed |
Other Mining Companies That Offshore
Other companies in mining with reported offshore operations.
What Public Sources Say
All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.
“Alcoa employs approximately 13,900 direct employees in 17 countries. Office settings in Australia, Canada, Hungary, Italy, the Netherlands, Norway, Spain and the United Kingdom. Operations in Australia, Brazil, Canada, Iceland, Norway, Spain and the United States. India and Vietnam appear on the supplier risk map. On Aug 1, 2024, Alcoa completed the acquisition of Alumina Limited, gaining 100% control of AWAC.”
“Infosys BPO announced a five year renewal of its contract with Alcoa Global Business Services (GBS). The partnership started in 2004 and has grown to include services across Finance and Accounting (F&A) and Knowledge Services (KS) processes. "We at Infosys BPO greatly value our long association with Alcoa... The contract renewal for five more years is testimony to our collaborative partnership and delivery excellence." — Ritesh Idnani, COO, Infosys BPO. Infosys BPO delivers from India, Czech Republic, China, Philippines, Poland, Mexico, USA, and Brazil.”
Spread the word
Offshore Watch runs on people passing it on. If this matters to you, share it. The more people who see it, the harder it is to ignore.
This list is not complete, and never will be
If a company isn't listed here, that doesn't mean it doesn't offshore. And every number is the lowest we can prove, so the real figures can often be higher.
Read whyShow less
This list is not complete, and never will be
If a company isn't listed here, that doesn't mean it doesn't offshore. And every number is the lowest we can prove, so the real figures can often be higher.
This started as an ASX 200 project and mostly still is. It has widened as stories landed from outside that list, so it now also covers employers that aren't ASX-listed, like Canva, Allianz Australia, SS&C and Crown Resorts, along with government departments and agencies. Companies get added when something surfaces about them, not by working through a list in order.
Australian companies are under no obligation to disclose where their work is done, and there is no register of offshored jobs. Everything here comes from something that surfaced publicly: an annual report, a modern slavery statement, a news article, a union statement, a government contract, or a tip from someone who was there.
So an absence usually means nobody has reported on that company and we haven't got to it yet, not that it keeps its work onshore. Some of the biggest offshorers say nothing at all. And because each figure counts only what a source actually stated, the real numbers can often run higher, sometimes much higher.
Every figure links to the source it came from, so you can judge it yourself rather than take our word for it. If you know something that is missing or wrong, tell us. Corrections are published, not quietly buried.
This profile reflects public information at the time of publication and may not match current operations. Is something wrong or missing about Alcoa Corporation? Submit a correction. We welcome input from companies, employees, and researchers.