Infosys BPO has handled Alcoa's Finance & Accounting and Knowledge Services since 2004 (most recent 5-year renewal in Aug 2011). Alcoa Shared Services Hungary in Székesfehérvár runs internal back-office processes (accounts payable/receivable, procurement, IT, HR) for global operations including the Australian refineries. Specific offshore headcount serving Australia not publicly disclosed.
Financial Context
Market Cap
$22.0B
Revenue
$19.2B
The Story
- OngoingAlcoa Shared Services Hungary Kft. (Székesfehérvár) is Alcoa's internal back-office centre, handling Accounts Payable, Accounts Receivable, Procurement Services, Master Data Management, IT, HR and financial accounting for Alcoa's global operations — including Australian refineries and smelter. [Hungarian corporate registry]
- August 2024Alcoa Corporation completed the acquisition of ASX-listed Alumina Limited, gaining 100% control of the Alcoa World Alumina and Chemicals (AWAC) joint venture. Alcoa now fully owns the WA bauxite mines, Pinjarra and Wagerup alumina refineries, and the 55% stake in the Portland aluminium smelter (Vic). Alcoa CHESS Depositary Interests trade on ASX as AAI. [Alcoa 2024 Modern Slavery Statement]
- 2024Alcoa's 2024 Modern Slavery Statement discloses ~13,900 direct employees across 17 countries and 10,000+ suppliers across 85 countries (US$11.77B spend). Office settings outside the US include Australia, Canada, Hungary, Italy, Netherlands, Norway, Spain and the United Kingdom. India and Vietnam appear on Alcoa's supplier risk map. [Alcoa 2024 Modern Slavery Statement]
- August 2011Infosys BPO renewed a 5-year contract with Alcoa Global Business Services covering Finance & Accounting (F&A) and Knowledge Services. The Infosys partnership started in 2004. Ritesh Idnani, then-COO of Infosys BPO: "We at Infosys BPO greatly value our long association with Alcoa... The contract renewal for five more years is testimony to our collaborative partnership and delivery excellence." Infosys BPO delivers from India, Czech Republic, China, Philippines, Poland, Mexico, USA and Brazil. [Infosys BPM press release]
All facts sourced from public reporting. No editorial commentary. Click source links to verify.
Consultancy Engagements
| Vendor | Type | Contract Value | Status |
|---|---|---|---|
| Infosys | BPO | — Finance & Accounting and Knowledge Services BPO. Partnership started 2004; 5-year renewal announced Aug 2011 for Alcoa Global Business Services. Delivered from Infosys BPO global delivery centres (India, Czech Republic, China, Philippines, Poland, Mexico, USA, Brazil). | Confirmed |
| Alcoa Shared Services Hungary | BPO | — Internal shared services centre in Székesfehérvár, Hungary. Handles Accounts Payable, Accounts Receivable, Procurement Services, Master Data Management, IT, HR, financial accounting and bookkeeping for Alcoa global operations including Australia. | Confirmed |
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What Public Sources Say
All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.
“Alcoa employs approximately 13,900 direct employees in 17 countries. Office settings in Australia, Canada, Hungary, Italy, the Netherlands, Norway, Spain and the United Kingdom. Operations in Australia, Brazil, Canada, Iceland, Norway, Spain and the United States. India and Vietnam appear on the supplier risk map. On Aug 1, 2024, Alcoa completed the acquisition of Alumina Limited, gaining 100% control of AWAC.”
“Infosys BPO announced a five year renewal of its contract with Alcoa Global Business Services (GBS). The partnership started in 2004 and has grown to include services across Finance and Accounting (F&A) and Knowledge Services (KS) processes. "We at Infosys BPO greatly value our long association with Alcoa... The contract renewal for five more years is testimony to our collaborative partnership and delivery excellence." — Ritesh Idnani, COO, Infosys BPO. Infosys BPO delivers from India, Czech Republic, China, Philippines, Poland, Mexico, USA, and Brazil.”
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