Offshoring Summary

HBF has been reviewed. Headcount data not yet available.

The Story

  • May 2026Health insurer HBF confirmed it is moving to a 'hybrid' IT model that will see its IT team supported by Infosys staff based on Australia's east coast and overseas, including India. HBF is a Western Australian member-owned (not-for-profit) health insurer and is not ASX-listed, but is tracked here as a notable Australian offshoring case. HBF defended the arrangement amid questions about cyber risk. [The West Australian]

All facts sourced from public reporting. No editorial commentary. Click source links to verify.

Consultancy Engagements

VendorTypeContract ValueStatus
InfosysManaged ServicesConfirmed

Other Insurance Companies That Offshore

Other companies in insurance with reported offshore operations.

CompanyASXReported OffshoreOffshore Destinations
SuncorpSUN4,500+
🇮🇳 India🇵🇭 Philippines
QBEQBE2,383+
🇵🇭 Philippines
Insurance Australia GroupIAG200+
🇵🇭 Philippines🇻🇳 Vietnam🇮🇳 India
Medibank PrivateMPL56+
🇮🇳 India🇵🇭 Philippines

What Public Sources Say

All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.

News
HBF defends IT outsourcing amid growing cyber risks
HBF confirmed it is moving to a "hybrid" model that will see its IT team supported by tech giant Infosys' staff on the east coast and overseas, including India.

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This profile is based on publicly available information at the time of publication. It may not reflect current operations and should not be treated as a complete picture. We publish what we can verify — not everything that exists.

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