HBF
HBF has been reviewed. Headcount data not yet available.
The Story
- May 2026Health insurer HBF confirmed it is moving to a 'hybrid' IT model that will see its IT team supported by Infosys staff based on Australia's east coast and overseas, including India. HBF is a Western Australian member-owned (not-for-profit) health insurer and is not ASX-listed, but is tracked here as a notable Australian offshoring case. HBF defended the arrangement amid questions about cyber risk. [The West Australian]
All facts sourced from public reporting. No editorial commentary. Click source links to verify.
Consultancy Engagements
| Vendor | Type | Contract Value | Status |
|---|---|---|---|
| Infosys | Managed Services | — | Confirmed |
Other Insurance Companies That Offshore
Other companies in insurance with reported offshore operations.
| Company | ASX | Reported Offshore | Offshore Destinations |
|---|---|---|---|
| Suncorp | SUN | 4,500+ | 🇮🇳 India🇵🇭 Philippines |
| QBE | QBE | 2,383+ | 🇵🇭 Philippines |
| Insurance Australia Group | IAG | 200+ | 🇵🇭 Philippines🇻🇳 Vietnam🇮🇳 India |
| Allianz Australia | 186+ | 🇮🇳 India | |
| Bupa Australia | 146+ | 🇵🇭 Philippines |
What Public Sources Say
All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.
“HBF confirmed it is moving to a "hybrid" model that will see its IT team supported by tech giant Infosys' staff on the east coast and overseas, including India.”
Spread the word
Offshore Watch runs on people passing it on. If this matters to you, share it. The more people who see it, the harder it is to ignore.
This list is not complete, and never will be
If a company isn't listed here, that doesn't mean it doesn't offshore. And every number is the lowest we can prove, so the real figures can often be higher.
Read whyShow less
This list is not complete, and never will be
If a company isn't listed here, that doesn't mean it doesn't offshore. And every number is the lowest we can prove, so the real figures can often be higher.
This started as an ASX 200 project and mostly still is. It has widened as stories landed from outside that list, so it now also covers employers that aren't ASX-listed, like Canva, Allianz Australia, SS&C and Crown Resorts, along with government departments and agencies. Companies get added when something surfaces about them, not by working through a list in order.
Australian companies are under no obligation to disclose where their work is done, and there is no register of offshored jobs. Everything here comes from something that surfaced publicly: an annual report, a modern slavery statement, a news article, a union statement, a government contract, or a tip from someone who was there.
So an absence usually means nobody has reported on that company and we haven't got to it yet, not that it keeps its work onshore. Some of the biggest offshorers say nothing at all. And because each figure counts only what a source actually stated, the real numbers can often run higher, sometimes much higher.
Every figure links to the source it came from, so you can judge it yourself rather than take our word for it. If you know something that is missing or wrong, tell us. Corrections are published, not quietly buried.
This profile reflects public information at the time of publication and may not match current operations. Is something wrong or missing about HBF? Submit a correction. We welcome input from companies, employees, and researchers.