Government IT Contract Blowouts

When government IT contracts go wrong. These contracts started at one price and ballooned to multiples of the original value — sometimes through dozens of amendments, sometimes with little public explanation.

12

Contracts Tracked

$8.1B

Total Cost Overrun

262%

Avg % of Original Value

DepartmentVendorOriginal ValueFinal Value% OverrunSource
Department of DefenceIBM / SAP$1.5B$3.5B+133%ANAO / Senate Estimates. ERP system due 2025, now 2030. IBM bill alone $575M.
Australian Taxation OfficeDXC Technology(69 amendments)$738M$2.5B+239%iTnews
Whole-of-GovernmentIBM$1.0B$2.0B+100%Senate Estimates
Public Transport VictoriaKamco / NTT Data$494M$1.5B+204%IEEE Spectrum / The Age. Myki original system. Delivery quadrupled from 2 to 9+ years. Lifecycle: $2.8B.
Queensland HealthIBM$98M$1.3B+1176%Commission of Inquiry. Payroll system. 78,000 staff received wrong pay. IBM banned for 12 years.
NSW EducationSAP$386M$755M+96%LMBR program across 2,208 schools. 12 years to deliver. Cost nearly doubled.
WA GovernmentOracle / CSC$82M$444M+441%Shared Services. Scrapped 2011. Additional $370M to unwind. Agencies said legacy was better.
Services AustraliaSAP (various integrators)$340M$340M+0%GovERP. Total write-off after 5 years. Zero usable output from 30 capabilities developed.
Aged Care Quality & Safety CommissionAccenture$260M$592M+128%AusTender / Senate Estimates
Bureau of MeteorologyAccenture$4M$96M+2300%Greens / Senate Estimates. Website failed during storms. BOM gave Accenture another $16M in Mar 2026.
Bureau of MeteorologyDeloitte$11M$35M+218%AusTender
Transport for NSWWipro$113M$158M+40%NSW eTendering

Data compiled from AusTender, Senate Estimates hearings, NSW eTendering, and media reports at dates reported. “Final value” reflects the most recently reported contract value including all amendments and variations.