Reported Offshore Headcount
378+
reported 1 Dec 2025 — CIO exits as Coles steps up offshoring - iTnews
Estimated % of Workforce
~0.3%
illustrative — not directly reported by the company
Destination Countries
Financial Context
Market Cap
$22.0B
Revenue
$43.5B
Net Profit
$1.1B
Estimated Wage Differential
~$32M/yr
CEO — Leah Weckert
$6,800,000
87x avg Australian worker
Illustrative wage differential: if the 378+ reported offshore roles were instead employed in Australia at average local rates, the additional cost could be in the order of ~$32M/yr (~2.9% of reported net profit). This is an estimate based on industry averages, not company-specific data.
Would this company be profitable without offshoring?
Every dollar paid offshore leaves the Australian economy — reducing local wages, tax receipts, and economic circulation. Why it matters
Financial data: FY2024. Estimate uses avg AU employment cost of $110,000+/yr (incl. super and on-costs) vs offshore $25,000/yr (salary + on-costs). Actual figures vary by role, seniority, and location.
In Plain English
- In 2025, Coles Group was reported to have 378+ offshore contractors and staff.
- This represents ~0.3% when compared to its current workforce of 115,000 (illustrative comparison only — not directly reported by the company).
- 🇮🇳 378+ staff reported in India in IT.
- Known outsourcing partners include Accenture.
- 438 Australian jobs have been cut, with all occurring during periods of offshore expansion.
Based on data from public sources at the dates reported. Figures may not reflect current headcount. See sources below for full attribution.
The Story
- 2024Coles confirmed 378 full-time positions and 60 contractor jobs would be eliminated as the company outsourced its IT department to offshore service providers. The CIO exited at the same time. [iTnews]
All facts sourced from public reporting. No editorial commentary. Click source links to verify.
Department Breakdown
| Department | Country | Headcount | Confidence |
|---|---|---|---|
| IT | 🇮🇳 India | 378 | Confirmed |
Layoff Events
| Date | Headcount | Location | Department | Notes |
|---|---|---|---|---|
| 1 Jan 2024 | 438 | Australia | IT | Linked to offshoring record |
Consultancy Engagements
| Vendor | Type | Contract Value | Status |
|---|---|---|---|
| Accenture | Managed Services | — | Confirmed |
Other Food & Beverage Companies That Offshore
Other companies in food & beverage with reported offshore operations.
| Company | ASX | Reported Offshore | Offshore Destinations |
|---|---|---|---|
| Woolworths Group | WOW | 500+ | 🇮🇳 India |
What Public Sources Say
All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.
“Coles confirmed 378 full-time positions and 60 contractor jobs eliminated as the company outsources its IT department to offshore service providers.”
This profile is based on publicly available information at the time of publication. It may not reflect current operations and should not be treated as a complete picture. We publish what we can verify — not everything that exists.
Is something wrong or missing? Submit a correction. We welcome input from companies, employees, and researchers.