AGL Energy

ASX:AGLPartial
Utilities4,560 employees
Offshoring Summary
Figures reported in public sources at the dates shown. Current numbers may differ.

Reported Offshore Headcount

155+

reported 27 Jul 2010 โ€” AGL Energy axes 155 local jobs to Philippines

Estimated % of Workforce

~3.4%

illustrative โ€” not directly reported by the company

Destination Countries

๐Ÿ‡ฟ๐Ÿ‡ฆ South Africa๐Ÿ‡ต๐Ÿ‡ญ Philippines๐Ÿ‡ฎ๐Ÿ‡ณ India

Financial Context

Market Cap

$13.0B

Revenue

$13.0B

Net Profit

$700M

Estimated Wage Differential

~$13M/yr

CEO

Damien Nicks

CEO Total Pay

$3,874,000

CEO earns

35x the average Australian worker

avg Australian salary $110K+/yr

Illustrative wage differential: if the 155+ reported offshore roles were instead employed in Australia at average local rates, the additional cost could be in the order of ~$13M/yr (~1.9% of reported net profit). This is an estimate based on industry averages, not company-specific data.

Would this company be profitable without offshoring?

Financial data: FY2024. Estimate uses avg AU cost of $110,000+/yr (salary only, excluding super, office, recruitment) vs offshore $25,000/yr (salary + on-costs). Actual figures vary by role, seniority, and location.

In Plain English

  • In 2010, AGL Energy was reported to have 155+ offshore contractors and staff.
  • This represents ~3.4% when compared to its current workforce of 4,560 (illustrative comparison only โ€” not directly reported by the company).

Based on data from public sources at the dates reported. Figures may not reflect current headcount. See sources below for full attribution.

Utilities Peers

How AGL Energy's known offshore percentage (3.4%+) compares to reviewed utilities peers.

CompanyASXKnown Offshore*Offshore Destinations
APA GroupAPANone found-
InfratilIFT2.9%+
๐Ÿ‡ต๐Ÿ‡ญ Philippines๐Ÿ‡ฎ๐Ÿ‡ณ India

What Public Sources Say

All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.

News
List of Australian Companies Outsourcing Contact Centres - Matchboard 2025
โ€œIAG (8.5 million customers) outsources at least part of their contact centre in 2025.โ€