AGL Energy
ASX:AGLEnergy retailer and electricity generator. Australia's largest carbon emitter.
Estimated % of Workforce
~3.4%
illustrative — not directly reported by the company
Destination Countries
Modern slavery statement: AGL engages offshore labour for call centre support through third parties in high-risk geographies.
Financial Context
Market Cap
$13.0B
Revenue
$13.0B
Net Profit
$700M
Estimated Wage Differential
~$13M/yr
CEO — Damien Nicks
$3,874,000
50x avg Australian worker
Illustrative wage differential: if the 155+ reported offshore roles were instead employed in Australia at average local rates, the additional cost could be in the order of ~$13M/yr (~1.9% of reported net profit). This is an estimate based on industry averages, not company-specific data.
Would this company be profitable without offshoring?
Every dollar paid offshore leaves the Australian economy — reducing local wages, tax receipts, and economic circulation. Why it matters
Financial data: FY2024. Estimate uses avg AU employment cost of $110,000+/yr (incl. super and on-costs) vs offshore $25,000/yr (salary + on-costs). Actual figures vary by role, seniority, and location.
In Plain English
- In 2010, AGL Energy was reported to have 155+ offshore contractors and staff.
- This represents ~3.4% when compared to its current workforce of 4,560 (illustrative comparison only — not directly reported by the company).
Based on data from public sources at the dates reported. Figures may not reflect current headcount. See sources below for full attribution.
Other Energy & Utilities Companies That Offshore
Other companies in energy & utilities with reported offshore operations.
| Company | ASX | Reported Offshore | Offshore Destinations |
|---|---|---|---|
| Worley | WOR | 6,000+ | 🇮🇳 India |
| EnergyAustralia | 300+ | 🇵🇭 Philippines | |
| Ampol | ALD | 200+ | 🇮🇳 India |
| Infratil | IFT | 200+ | 🇵🇭 Philippines🇮🇳 India |
| Origin Energy | ORG | 100+ | 🇨🇳 China🇵🇭 Philippines🇮🇳 India |
What Public Sources Say
All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.
“IAG (8.5 million customers) outsources at least part of their contact centre in 2025.”
Additional Sources
This profile is based on publicly available information at the time of publication. It may not reflect current operations and should not be treated as a complete picture. We publish what we can verify — not everything that exists.
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