EnergyAustralia

Partial

Energy

Offshoring Summary

Figures reported in public sources at the dates shown. Current numbers may differ.

Reported Offshore Headcount

300+

reported 1 Nov 2015 — EnergyAustralia moves ~300 call centre jobs to Manila

Estimated % of Workforce

N/A

Destination Countries

🇵🇭 Philippines

Financial Context

Estimated Wage Differential

~$26M/yr

CEO

Mark Collette

CEO Total Pay

$2,300,000

CEO earns

21x the average Australian worker

avg Australian salary $110K+/yr

Estimate uses avg AU cost of $110,000+/yr (salary only, excluding super, office, recruitment) vs offshore $25,000/yr (salary + on-costs). Actual figures vary by role, seniority, and location.

In Plain English

In 2015, EnergyAustralia was reported to have 300+ offshore contractors and staff.

Based on data from public sources at the dates reported. Figures may not reflect current headcount. See sources below for full attribution.

What Public Sources Say

All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.

1 Dec 2025News

List of Australian Companies Outsourcing Contact Centres - Matchboard 2025

“IAG (8.5 million customers) outsources at least part of their contact centre in 2025.”