Woolworths Group

ASX:WOW

Australia's largest supermarket chain. Also operates Big W, Dan Murphy's.

Food & Beverage203,000 employees
Offshoring Summary
Figures reported in public sources at the dates shown. Current numbers may differ.

Reported Offshore Headcount

500+

reported 1 Jan 2024Woolworths extends 20-year strategic IT partnership with TCS

Estimated % of Workforce

~0.2%

illustrative — not directly reported by the company

Destination Countries

🇮🇳 India🇵🇭 Philippines

Financial Context

Market Cap

$44.3B

Revenue

$64.3B

Net Profit

$1.7B

Estimated Wage Differential

~$43M/yr

CEO — Amanda Bardwell

$8,700,000

112x avg Australian worker

Illustrative wage differential: if the 500+ reported offshore roles were instead employed in Australia at average local rates, the additional cost could be in the order of ~$43M/yr (~2.5% of reported net profit). This is an estimate based on industry averages, not company-specific data.

Would this company be profitable without offshoring?

Every dollar paid offshore leaves the Australian economy — reducing local wages, tax receipts, and economic circulation. Why it matters

Financial data: FY2024. Estimate uses avg AU employment cost of $110,000+/yr (incl. super and on-costs) vs offshore $25,000/yr (salary + on-costs). Actual figures vary by role, seniority, and location.

In Plain English

  • In 2024, Woolworths Group was reported to have 500+ offshore contractors and staff.
  • This represents ~0.2% when compared to its current workforce of 203,000 (illustrative comparison only — not directly reported by the company).
  • Known outsourcing partners include Accenture, Tata Consultancy Services, Wipro, EY.

Based on data from public sources at the dates reported. Figures may not reflect current headcount. See sources below for full attribution.

The Story

  • June 2026Woolworths announced it is offshoring hundreds of corporate jobs, beginning consultations with potentially affected staff on 10 June 2026. The ABC understands the cuts span the People (HR), IT and Finance teams — IT the largest share — not just IT. The roles transition into Woolworths' existing global capability hubs, including a global centre in Bengaluru, India, and operations in the Philippines; the company already runs support offices across Hong Kong, China, Bangladesh, India and the Philippines and points to 'teams located throughout Asia and longstanding managed service arrangements'. Woolworths would not confirm how many of its ~10,000 corporate staff (group total ~202,000) would be affected. A spokesperson framed it as removing complexity and driving efficiency to stay competitive; CEO Amanda Bardwell's program targets $400M in above-store support office savings. This is cost/efficiency offshoring, not an AI-driven cut — Woolworths' February results separately noted an AI rollout (two of three support-office staff using Gemini weekly), but that is not given as the cause of these redundancies. Woolworths follows Telstra (up to 650 roles in favour of jobs in India), NAB and Officeworks (Wesfarmers); its shares rose 1.75% on the news. No headcount has been publicly disclosed, so no individual layoff figure is recorded here. [ABC News — Gareth Hutchens]

All facts sourced from public reporting. No editorial commentary. Click source links to verify.

Offshoring Timeline

DateDepartmentCountryHeadcountConfidence
1 Jan 2024IT🇮🇳 IndiaConfirmed
10 Jun 2026IT🇮🇳 IndiaConfirmed
10 Jun 2026Back Office🇮🇳 IndiaConfirmed
10 Jun 2026Back Office🇵🇭 PhilippinesConfirmed

Consultancy Engagements

VendorTypeContract ValueStatus
AccentureManaged ServicesConfirmed
Tata Consultancy ServicesOutsourced DevConfirmed
WiproManaged ServicesConfirmed
EYConsultingConfirmed

Other Food & Beverage Companies That Offshore

Other companies in food & beverage with reported offshore operations.

CompanyASXReported OffshoreOffshore Destinations
Coles GroupCOL378+
🇮🇳 India

What Public Sources Say

All information below is sourced from publicly available documents and reporting. Excerpts are direct quotes. Click source links to verify.

News
Woolworths to offshore hundreds of corporate jobs
Woolworths (ASX: WOW) is offshoring hundreds of corporate jobs, beginning staff consultations on 10 June 2026. The ABC understands the affected teams include People (HR), IT and Finance; the retailer would not confirm how many of its ~10,000 corporate employees would be affected (group total ~202,000). A spokesperson framed the move as removing complexity and driving efficiency to stay competitive and keep lowering prices, citing "teams located throughout Asia and longstanding managed service arrangements". CEO Amanda Bardwell's program targets $400M in above-store support office cost savings. Woolworths is the latest after Telstra (up to 650 roles in favour of jobs in India), NAB, and Officeworks (Wesfarmers). Shares rose 1.75% on the news. The cuts are framed as cost/efficiency offshoring, not AI displacement.

Spread the word

Offshore Watch runs on people passing it on. If this matters to you, share it — the more people who see it, the harder it is to ignore.

This profile is based on publicly available information at the time of publication. It may not reflect current operations and should not be treated as a complete picture. We publish what we can verify — not everything that exists.

Is something wrong or missing? Submit a correction. We welcome input from companies, employees, and researchers.